FAQ (Frequently Asked Questions)
Both HID bulbs keep flickering and making clicking
- 1. See whether the HID bulbs have been connected to the ballasts
correctly and tightly.
- 2. See whether the batteries of the car is too old or almost empty.
- 3. If your car's low beam has daytime running lights, make sure to
disable that before installing the HID kit.
HID bulb modules won't fit.
- 1. Inspect if you bought the appropriate bulb type for your vehicle.
Select your vehicle make on the top left corner to display the bulb type
for your vehicle.
- 2. Some vehicles require adaptor that can be custom ordered from us
(ex. BMW E46). Please contact us for information.
HID turns on then both sides go out.
- It means the fuses are blown. Please check your fuses box according
to your vehicle's user manual and upgrade the stock 10mA or 15mA
headlight fuse to 30mA. The 30mA fuses are 100% safe for your vehicle,
they won't cause problems such as damage your other electronic circuits.
HID will shut down itself sometimes.
- Inside of the HID ballast, there is a micro chip which is used to
detect whether there is any potential problem. Any potential problems
such as sudden high impulse or shortage of power input from battery or
extremely high heat will trigger the self-protect and shut the ballast
off temporarily. It takes about 3 mins for the micro chip to reset
itself and the ballast will be working again. Once this happens, please
turn off the HID and wait about 3 to 5 mins.
Only one light works, although both lights are
installed exactly the same.
- 1. The polarity of one side might not match with the stock harness.
- 2. Fuse might be blown on this side.
- 3. Malfunctioned parts.
Inspection Procedure: Check all connections between
the bulb, ballast, & igniter. Check the bulb that does not work. Check
the fuses. Use at least 30mA fuse if the stock 15mA fuse blows. Switch
the failing bulb module to the working one to see if the problem
remains. If the failing light now works, the bulb may be failed. If the
problem still persists, the Ballast and/or Igniter may be malfunctioned.
Check the Ballast and Igniter, switch it to the working side of the
vehicle. If the problem still persists, the Ballast and/or Igniter is
malfunctioned. If HID system works properly, your vehicle connections,
battery, alternator, etc. may have problems.
The ballasts make electric noise when first turn
- This is very normal, the ballasts are absorbing powers from the
battery to start up, that's why you hear electric noise.
The HID works initially but starts to flicker
- It might be caused by damage bulbs or ballast.
Inspection Procedure: Disconnect all the connectors
immediately. Clean every connector with alcohol. Wait more than 5
minutes (reset ballast Safety Micro Chip) then reconnect or reinstall
every connector. Then check all the connection between ballast and
factory harness (Power Source); check all the connection between
igniters and bulbs; check your upgraded fuse, they must be 20amp
minimum. Remember, every connector have to be 100% well connected to
each other. Do not loss mating or mis-wiring any connections.
HID will only work when the high beam is turn
- This situation mostly happens H4 kit because it has three pong plug
rather than just "+" and "-". Make sure you have plugged those three
wires correctly to their positions. Usually the combination is Yellow,
Black and Red. For more details please check installation.
HID works when the engine is off, but if turning
on the engine the HID will turn off itself.
- For some newer model cars such as 04 or UP BMW or 04 or UP Mercedes,
the cars have onboard computers to restrict outsource components such as
HID conversion kit or aftermarket MP3 Players. Therefore, the only way
for such cars to install the HID kit is to directly plug the HID
ballasts to the car's battery.
The HID bulbs changes color when first turn on.
- This is totally normal. At the beginning, the ballasts are storing
the power from the battery of the car. Since the power has not been
stabilized yet, the bulbs will might have different colors or even
flicker a little bit. However, as soon as the power is stabilized by the
ballast, the bulbs will become normal.
The colors or lighting effects of the two bulbs
- 1. The level of the two sizes' headlight housings are
not even, please
adjust the headlight housings.
- 2. For new bulbs, there are chances that the colors are different
for first couple hours of burning. The color will turn into normal once
- Inspection Procedure: Inspect for damage in the
light housing. Clean the lens of the light. Inspect the positioning of
lights to ensure both are at the same angle to the road
How to make sure the HID kit will work properly
- 1, turn on the engine first, before turn on the HID kit.
- 2, don't turn the HID on and off frequently.
- 3, don't install the HID ballasts and igniters near the engine nor
anywhere the water can easily get onto.
- 4, make sure the connectors of the HID kit is tightened to the stock
One or both light can't ignite initially. Bulb
turns off after the vehicle just starts.
- Inspection Procedure: You MUST DISABLE Daytime Running Light
or "Auto Switch-On" functions before the HID installation, please click
here for more information. HID system requires a steady level of battery
voltage of at least 12V initially. "Auto Switch-On" and Daytime Running
Light functions draws power from the vehicle battery which causes the
HID system to fail to initially ignite.
If you have Daytime Running Light, disconnect the fuse or wiring of
Daytime Running lights only. Please contact your vehicle
dealer/manufacturer for more information.
If you have "Auto Switch-On" Headlight function, ensure to switch the
function to "Manual Switch-On" headlight mode.
**To avoid further damages, always remember to start your vehicle before
turn on the HID system.**